“As a mental health clinician and case manager for Contra Costa County, CA, I have had the opportunity to know and work closely with Ms. Jackie Brown, the director of Sincere for approximately the past eight years. She provides not only the standard shelter and food, but is greatly involved in her clients’ care. She is readily available and collaborative with medical providers, case managers, parents, family, and significant others to work together to support our clients in their goals for recovery. This includes encouraging cli-ents to attend programs in the community and groups at our clinic and assisting them with learning to do so. She also recognizes the need for clients to have a positive daily structure and provides this with classes promoting activities of daily living such as cook-ing, personal hygiene instruction and recreational and socialization functions throughout the week. Finally, she has been there for clients as they go through their personal strug-gles, which have involved major life crises including coping with life threatening illness. In essence Ms. Brown and Sincere staff go the extra mile.”